Privacy Policy

Information We Collect

When you fill out a form on our website (such as our founding membership interest form), we collect the personal information you provide, including your name, email address, phone number, and program interest. We may also collect information about your device and how you interact with our website through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our programs and membership options
• Send you updates about D1 Training Wilmington, including opening dates, events, and promotions
• Send you text messages if you have opted in to receive SMS communications
• Improve our website and marketing efforts
• Comply with legal obligations

SMS/Text Messaging

If you opt in to receive SMS/text messages from D1 Training Wilmington, you consent to receive recurring automated marketing and informational text messages at the phone number you provided. These messages may include membership updates, promotions, event reminders, and appointment notifications.

• Message frequency varies (approximately 4-8 messages per month)
• Message and data rates may apply
• Reply STOP to any message to opt out at any time
• Reply HELP to any message for assistance
• Consent to receive text messages is not a condition of purchase or membership

By opting in, you confirm that you are the owner or authorized user of the mobile phone number provided and that you are at least 18 years of age. You may opt in by checking the SMS consent checkbox on our website forms. Your consent applies only to D1 Training Wilmington and the phone number you provided.

Mobile Information Sharing

We do not share, sell, rent, or trade your mobile phone number or any personal information collected through our SMS program with third parties or affiliates for promotional or marketing purposes. Your mobile information will only be used by D1 Training Wilmington to send you the text messages you have consented to receive, and to facilitate the services you have requested.

Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including our CRM platform and email/SMS marketing tools. These parties are obligated to keep your information confidential.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device when you visit our website. We use:

• Essential cookies — required for the website to function properly (e.g., form submissions)
• Analytics cookies — help us understand how visitors interact with our website so we can improve it
• Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure storage systems, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

• D1 Training Wilmington
• Wilmington, NC
• Email: info@d1-wilmington.com
• Phone: (910) 512-5337